Secure Messaging

To help ensure timely and safe patient care, our secure messaging service is now limited to non-clinical administrative requests.

Examples of appropriate messages include:

• Appointment or scheduling questions.
• Forms and paperwork.
• Insurance or administrative requests.
• Requests for copies of medical records.

Please do not use secure messaging for:

• New or worsening medical symptoms.
• Requests for diagnosis or treatment.
• Medication advice or urgent prescription requests.
• Time-sensitive or urgent concerns.

If you require medical advice or assessment, please contact the clinic by telephone to arrange the most appropriate care.